Privacy Policy and Terms & Conditions
Shipping
We do our very best to process all orders within 24 HRS for in-stock products ordered before 2:00 PM EST excluding weekend HRS of receipt of payment. Except for Holidays.
shipping is just $4.95 per order with in the U.S.. We reserve the right to choose the best shipping method for the product purchased. Tracking Information will be sent once an order has been shipped. Please look over your order carefully to confirm that it is accurate and that there are no damages. If there are any issues, please contact us With in 1 business day of receipt of item. — DO NOT open the items or we may not be able to provide a full or even partial refund. Please allow 15 to 20 days for delivery.
Privacy & Security
Effective Date: 09/23/2024
Dave’s Trading Cards (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make purchases from our website.
1. Information We Collect We collect the following personal information when you interact with our website:
• Name
• Email address
• Phone number
• Billing and shipping addresses
We do not store credit card information. Payments are securely processed via PayPal or Square.
2. Purpose of Data Collection We collect your personal information for the following purposes:
• To process and fulfill your orders
• To provide customer support
• To improve our website and customer experience
• For marketing purposes, only if you have opted-in to receive marketing communications
3. Data Analytics We use Google Analytics to collect data regarding your visit for website performance and analytics purposes.
4. Third-Party Services To fulfill orders, we may share your shipping information with:
• USPS
• FedEx
• UPS
5. Cookies We only use session cookies, which are temporary and are erased when you close your browser. These cookies help improve your experience while navigating the website.
6. Data Retention We retain your personal information stored per the limits listed below or until you choose to delete it. If you wish to delete your information, you may update your profile or contact us.
• inactive accounts: 6 months
• pending orders: 1 day
• failed orders: 1 day
• cancelled orders: 1 day
• completed orders: 6 months
7. Data Security We implement the following measures to protect your personal data:
• SSL certificate to encrypt data transmission
• Secured servers
• Admin access restricted with two-factor authentication
• Strong password requirements
8. User Rights You can update or correct your profile information at any time by logging into your account. You may also sign up for our marketing communications or opt out if desired.
9. Children’s Privacy We do not knowingly collect information from children under the age of 13.
10. Contact Information If you have any questions or complaints about this Privacy Policy, please contact us at:
• Email: dave@davestradingcards.net
11. International Data Transfers We do not transfer your data internationally.
12. Policy Updates We may update this Privacy Policy from time to time. Please check periodically for any updates.
Dave’s Trading Cards take your privacy very seriously. We will not rent or sell your information to any third parties, we only use the information we collect from you to convey your order information. Dave’s Trading Cards does our best to protect ourselves and our users from unauthorized access to the information we hold. To prevent unauthorized access, Dave’s Trading Cards maintain data accuracy and ensure the appropriate use of information our shopping cart is protected by SSL encryption technology.
SSL (Secure Sockets Layer) is a method of ensuring that information submitted through our website is secure and cannot be accessed by unauthorized users. To minimize the risk of having your account being compromised, we recommend that you set up your account password using unique numbers, letters, and special characters. Do not disclose passwords to others. Please notify us of any password compromises and change passwords periodically to maintain account protection.
Returns
Due to the nature of the trading card business, all sales are final. If we make an error in shipping we will issue a return authorization for the unopened factory product. If the product is opened we can not accept a return, even if it was our error.
Payment
All prices shown are in USD and are exclusive of tax and delivery charges. We reserve the right to alter prices, sales, or promotions on the site without notice. We accept American Express, Discover, Visa, and MasterCard as well as PayPal and PayPal Credit. If paying via PayPal we can only ship to confirmed US addresses. All other payment methods the shipping address must be the same as the billing address.
For credit card orders, we can only ship to the billing address. If you would like an order shipped to an alternate address, you will need to add the address as a confirmed PayPal shipping address when completing your order through PayPal. The payment method must also be a verified U.S. Account.
In accordance with PayPal’s Amended Policy Update, refunds or cancellations of orders originally funded via PayPal will receive refunds of their original order payment amount less 2.9%. Goods will only be dispatched once full payment has been received and funds have been cleared.